1. About hair removalDear; did you notice any hair loss after receiving the goods? Please don't worry; plush toys themselves do not lose hair; because it is a new product will be a little hair and fill fiber; you get after a few pats; shake a few times; will remove the hair.2. About sizeAll the babies are physical measurements; plush toys themselves are soft; there will be a certain error (about 3 cm between)3. About the packingWe use the plush evacuation instrument to take the time to pack; because the volume of the plush toy itself is relatively large; only after the evacuation of transportation can better protect the product; so when the pro received the product is slightly smaller than described or a little fold; do not be surprised; because this is a normal phenomenon; open after shaking a few times; in the sun for half an hour; immediately recover!